Privacy Policy

1. Introduction

2TechSole ("we", "our", or "us") operates the website at 2techsole.pages. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Contact forms: Name, email address, company name, project details, and budget range when you submit a contact or query form.
• Communications: Any information you provide when communicating with us via email or other channels.

2.2 Automatically Collected Information

• Usage data: Pages visited, time spent, browser type, device type, and IP address (anonymised).
• Cookies: We use essential cookies to ensure the website functions correctly. We do not use tracking or advertising cookies without your consent.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide project proposals
• Deliver the services you have requested
• Improve our website and services
• Send service-related communications (not marketing without consent)
• Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers: Formspree (form processing), Vercel (hosting). These providers are bound by confidentiality agreements.
• Legal requirements: If required by law or to protect our rights.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, contact us at hello@2techsole.com.

7. Cookies

Our website uses essential cookies required for basic functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Data Transfers

As we serve clients worldwide, your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for any international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date. Continued use of our website after changes constitutes acceptance.

12. Contact Us

For any privacy-related questions or requests, contact us at:
Email: hello@2techsole.com
Website: 2techsole.pages